At Waker Hotel, we are committed to protecting the privacy and security of our guests’ personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it.

Information We Collect

1. Personal Information: When you make a reservation or sign up for our services, we may collect personal information such as your name, contact details, payment information, and preferences.
2. Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and duration of visit.
3. Cookies: We use cookies to enhance your browsing experience and analyze website traffic. You can control cookies preferences in your browser settings.

How We Use Your Information

1. Providing Services: We use your personal information to process reservations, manage bookings, and provide the services you request.
2. Communications: We may use your contact information to send you booking confirmations, updates, and promotional offers. You can opt out of marketing communications at any time.
3. Improving Services: We analyze usage data to improve our website, services, and offerings, ensuring a better experience for our guests.
4. Legal Compliance: We may use your information to comply with legal obligations, respond to legal requests, or protect our rights and interests.

Data Sharing and Disclosure

1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, IT providers, and marketing partners.
2. Legal Requirements: We may disclose your information when required by law, regulation, or legal process, or to protect our rights or the safety of others.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any changes to ownership or control of your personal data.

Data Security

1. Security Measures: We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
2. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
3. International Transfers: Your information may be transferred to and stored at destinations outside your country of residence. We will take appropriate measures to ensure the security of your data during such transfers.

Your Rights

1. Access and Correction: You have the right to access and update your personal information. If you believe that any information we hold about you is incorrect or incomplete, please contact us to rectify it.
2. Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
3. Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
4. Objection: You have the right to object to the processing of your personal information, including for direct marketing purposes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us